The Professionals within the Tribe Planning & Customer Service are concerned with what we may call the central nervous system of companies. Together, our Planning professionals ensure that a good balance is found between inventory levels, costs and location and the desired service levels. These Professionals create the conditions for excellent service. The kick-off to deliver this service takes place with our Customer Service Professionals. They have mastered the art of optimizing the entire Order-to-Cash process for quality, costs and customer satisfaction.