Biography

I'm a pragmatic supply chain consultant with a hands-on mentality, aiming to take processes and teams to a higher level. I focus on increasing internal and external customer satisfaction by connecting team members with processes. My hands-on approach means I quickly get to grips with processes and systems and deliver added value for clients fast.

Work experience

As a business economist with logistics and management experience in roles such as inventory controller, forecaster, supply chain planner and customer service manager, I have the knowledge and experience to fill those linchpin roles.

  • Customer Service Management: leading the customer service department, coaching and guiding staff
  • Setting up KPI reporting, including defining the KPIs
  • ERP package implementation
  • Supply chain planning (demand, supply, capacity and production)
  • Repairing the relationship between Operations, Sales and Customer Service

Expertise

My expertise lies in supply chain management, process optimisation and operational leadership. I love putting my knowledge to work to take organisations to the next level.

Projects carried out

All projects
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Written articles

To the knowledge center
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