Biography

I'm Susan de Witt, a customer-focused and connecting Customer Service Manager with a warm personality and a strong ability to inspire teams. I bring people together, create a positive atmosphere and add a human touch to everything I do.

Outside work I love good food — and to stay balanced I also embrace the sporty side of life. Running is my outlet: it keeps me sharp both physically and mentally. In my life, it's all about connection, a positive mindset and nurturing valuable relationships.

Work experience

My career has taken me through a range of challenging roles, from customer-facing to organisational positions. I've gained extensive experience in policy development, team leadership, customer relations and project management. My commitment to responsibility and the pursuit of excellence defines the way I work.

Expertise

  • Customer Service Manager
  • Coaching and guiding staff
  • Process optimisation

Projects carried out

All projects
Nog geen gekoppelde cases bij deze professional...

Written articles

To the knowledge center
Services Image

Op de Customer Service afdeling is vertrouwen de belangrijkste KPI

Article
Article
Operational Excellence
Operational Excellence
Customer Service and Order-To-Cash
Customer Service and Order-To-Cash