BIOGRAPHY

Susan's warm personality and friendly approach make her an indispensable force in any work environment. She has a unique ability to bring people together, inspire them and create a positive atmosphere. Her colleagues appreciate her not only for her professional qualities, but also for the human touch she brings to her work.

One of Susan's great loves is good food. To keep all that delicious food in balance, she also embraces the sporty side of life. Running is her outlet. This not only serves as a physical activity, but also as a means of staying mentally sharp and strengthening her discipline.

At work, she excels in her ability to achieve goals and inspire teams. Despite her dedication to her work, she knows how to ensure the importance of work-life balance. This balance contributes to her success at work and her fulfillment in life.

Susan's life is all about connection, a positive mindset, and nurturing valuable relationships.

Work experience

In recent years, Susan's professional journey has led her through a variety of challenging and enriching roles, such as customer-focused and organizational roles.

Susan's experiences lie in policy development, team leadership, customer relations, and project management. The experiences demonstrate her commitment to taking responsibility and pursuing excellence in her diverse management and customer-focused roles.

Expertises

  • Customer Service Manager
  • Coaching and supervising employees
  • Process optimization

Projects carried out

All projects
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Written articles

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Op de Customer Service afdeling is vertrouwen de belangrijkste KPI

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Operational Excellence
Operational Excellence
Customer Service and Order-To-Cash
Customer Service and Order-To-Cash