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Experience

Hans is highly experienced in planning complex processes, serving a multitude of stakeholders, under time pressure and subject to continually changing values. Using all sorts of systems, as well as people’s talents and skills, he optimises the services provided to stakeholders. Throughout his career he has sought to ensure a connection between operations, on the one hand, and sales and customer service, on the other hand. He makes sure that the various processes are seen as a totality and that all the right connections are in place, with people at the heart. As well as a helicopter view, he keeps an eye on the details to ensure the various processes all function optimally. With his practical approach, and guided by his mottos of ‘Own what you see’ and ‘Always wanting to improve’, he gets the best both out of the people around him and the organisation.

He can quickly and easily establish contacts, and his wide-ranging professional experience means he soon feels at home in an organisation and so is widely deployable. He optimally combines a focus on business, results and the customer to identify wishes and to link these to the opportunities for achieving the best possible outcome in dialogue with the client.

When not at work Hans likes running, going to the gym and travelling, as well as enjoying tasty extended meals with family and friends.

Expertise

  • Country manager for a container shipping company
  • Managing a customer service team
  • Setting up an agent for a container shipping company
  • Improvement and change projects
  • Professionalising operational planning

Would you like to meet Hans? Come and have a cup of coffee!